Two Essential Features For Question & Answer Services
I’ve spent some time on Quora, Yahoo Answers, and similar sites, but the one thing that continues to frustrate me while I use them is that there are so many similar questions with similar answers, and there are so many answers delivered as attempts at humor or cleverness which do not really address the intent of the person asking the question, and therefore are clutter on the page.
These sites, however, seem sold on the idea of retaining everything within a question in some form. If you are trying to provide a service where people can get great answers to good questions, you need to be able to remove material that is not providing that value. I’m not talking about deleting controversial answers; those should remain available. But let the material of no substance go away. If you just gray it out and tell me it was downvoted, I don’t know whether it was controversial or just junk, so I still have to invest in clicking it and reading it. This is undesirable.
Secondly, and most importantly, there must be a way for two similar questions asked to be merged. Consider the following questions:
- How do I learn to play the guitar?
- What specific things should beginners focus on when learning guitar?
- What’s the first thing you should master when learning to play the guitar?
These are three actual individual questions on Quora right now. Quora and other QA sites become more difficult to navigate if these similar questions are not merged into one question. There is also the value added of increasing the likelihood of finding the one really great answer if you merge the questions.