Two Essential Features For Question & Answer Services
I’ve spent some time on Quora, Yahoo! Answers, and similar sites, and the one thing that continues to frustrate me is there are too many similar questions with similar answers, and too many answers delivered as attempts at humor or cleverness which do not really address the intent of the person asking the question, and are mostly clutter on the page.
If you are trying to provide a service where people can get great answers to good questions, you need to be able to remove material that is not providing value. I’m not talking about deleting controversial answers; those can remain available. But let the material of no substance disappear. If you just gray it out and tell me it was down-voted, I don’t know whether it was controversial or just junk, so I still have to invest in clicking it and reading it. This is undesirable. If someone isn’t addressing the intent of the question in some way, then their answer should fade away.
Secondly, and most importantly, there must be a way for two similar questions to be merged. Consider the following questions:
- How do I learn to play the guitar?
- What specific things should beginners focus on when learning guitar?
- What’s the first thing you should master when learning to play the guitar?
These are three separate questions on Quora right now. Quora and other QA sites become more difficult to navigate if these similar questions are not merged into one question. If you merge the questions, you also increase the likelihood of a visitor finding that one really great answer.
Potential Clients: Quora, Yahoo! Answers, Answers.com, Ask.com